1.Which is Grupo Martin’s speciality ?
We are basically specialists in short and medium print runs, with offset printing technology in 32x45 cm format.
2. Which is the minimum number of copies I can order?
From one to thousands, depending on the kind of job. Yes, you have read well: from one full colour and perfectly binding copy ..
3. How can I know that I will be satisfied with my work printing results?
In contrast to most Printing firms, Grupo Martín offers colour proofing in paper, so that you can check your work result before confirm your printing order. This digital printing proofing is free.
4. What happens if the result is wrong (or different from what I expected)?
The colour proofing that we send you before the definitive printing, is the best available way to see which will be the results ant to mend possible mistakes. All our works include a guarantee to secure that any mistake caused by Grupo Martín, will never affect the customer. If you find out mistake made by us in your work , or any finishing flaw, we will repeat the work freely ( from the same original sample). Nevertheless, you must take into account that no guarantee can mend mistakes out of lack of experience in a non professional design.
5. Which are usual times to answer a personalised budget application?
Grupo Martín is really fast and effective at estimating budgets, which are personalised for every work. We have on-line service to ask for a budget (link) that will allow you to know at short time the printing charge of your work. You will receive an estimate email before 24 to 48 hours.
6. Can I place orders to Grupo Martín if I am not a Graphics Arts professional?
Yes, of course you can. Grupo Martín has many different customers: publishers, advertising agencies, graphic design studios, small and big enterprises marketing departments , photocopy businesses and even other traditional printing firms.
7. Can I order a brochure, leaflet or visiting card?
Yes, we make all type of designs. We can divide of the previous idea or sketch that you present/display to us or to create we ourself its identity from some basic premises that we would need to know beforehand: corporative colors, typography, logotipo, objectives, public... As a deposit, at the moment of hiring the client will have to pay to 30 euros to Martín Group Graphical Arts
8. Is there any Grupo Martin price list available?
Grupo Martín offers personalised budgets estimated by an specialist that chooses the best printing method (digital ,offset) allowing for every work’s characteristics. By doing so we can offer the best price, since that all items are taken into account in a sole way for each work.
9. Is it cheaper two inks printing than full colour one?
Due to the fact that we are specialists at full colour printing (four colour printing) with machines of the latest technology, we offer you full colour printing at the same price as two inks. However at long print run works printing with direct Pantone inks is recommended.
10. Why is so important sending work documents in PDF format?
PDF format is a “universal” one, that provides a lot of advantages when “moving” a document out of a single PC. Thanks to Acrobat PDF, your work can be sent in a single file that is already size optimized and where typographies, images , graphics, and so on are enclosed. It also offers advantages concerning production times, since it minimizes mistakes and leads to faster pre-printing processes . Printing quality is as good as in original format as long as a suitable configuration is done.
11. How can I send my document and print on-line if it is a “heavy” one?
The best way of sending the document to be printed is through our customers space: FTP area , there is no need to install any program at your PC. Once you are in touch with us we will provide you a user ID and passwords so that you have your own space from which you can send files with no size limitations through the Web. Other printing businesses suggest doing so by e-mail, but this is not advisable (and unattainable with big size files) because electronic mail is not designed to carry “heavy” documents.
12. Which payment methods does Grupo Martin accept?
We provide different payments methods so that you can choose this for your convenience.
13. At printing my designs, why does images and colour looking change so much?
In all probability this occurs because your reference concerning these items is that of your computer screen. In order to control this pre-printing and printing process it is necessary to understand that what is showed on the screen and what will actually be printed (at any printer) does not even looks like what your household printer will do. These differences are the result of the different processes used by each device to show the images.
14. RGB (additive primary colours) / CMYK (subtractive colours):
Scanners , digital cameras and Internet images produce images using a three colour combination : Red , Green and Blue: RGB. These are primary “additive” colours (cause they produce light), and these are also those used by computers to show screen images. Professional printers use a different colour combination to print full colour, those called “subtractive” colours (because they reflect light instead of creating it): Cyan, Magenta, Yellow and Black: CMYK). When talking of CMYK we refer to four colour printing, which is more usual and that is used in most magazines, catalogues, leaflets, brochures, etc...
In most of cases we will have to convert RGB images (obtained from a digital camera, scanner, etc) to CMYK so that they can be suitably printed in a professional printer, and it could result in a different looking from what you expect to see.
15. How can I know which will be the printed images looking in CMYK if the computer screen shows them in RGB?
Most of Graphic Design programmes make it possible to work both in RGB and CMYK, they are called “colour spaces”. To approximate as much as possible to the looking of the printed in four colour printing(CMYK) image. Nevertheless have into account that it will never look the same what you see on screen and that printed ( colours are not so bright, fine lines can be lost, shadows are less visible, gloss and light effects are not so intense, etc…).